http://canadianpetgroomers.forumotion.com/mind-your-business-f12/-t1.htm Business related questions or recommendations. Sun, 08 Nov 2009 14:24:45 GMT 10 http://i86.servimg.com/u/f86/11/66/78/86/demon_12.jpg http://canadianpetgroomers.forumotion.com/mind-your-business-f12/-t1.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/so-how-has-everyone-made-out-this-year-t277.htm sk9klippery So i'm very curious to see how everyone else is fairing these days. Have you noticed any trends with your clients? Since about march we have been steady, instead of being slammed and booked 2 weeks in advance we are booking the week of, and are able to accomodate everyone that phones. Don't get me wrong we're still busy, and able to get enough dogs to keep my groomers happy. There are pros and cons to this, a con; the groomers may not know exactly what to expect in the next few days, the ... Mind your Business Sun, 08 Nov 2009 14:24:45 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/so-how-has-everyone-made-out-this-year-t277.htm#1635 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/so-how-has-everyone-made-out-this-year-t277.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/shop-dog-mascot-costume-t274.htm sk9klippery Has anyone ever looked into getting a dog mascot type costume for your shop? I've been doing some searches, the cheapest i can find so far is around $200, just for a very generic dog costume. Has anyone ever thought of getting one? Mind your Business Wed, 14 Oct 2009 12:54:50 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/shop-dog-mascot-costume-t274.htm#1612 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/shop-dog-mascot-costume-t274.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/advetising-new-shop-t272.htm BARKSN'BUBBLES Hi everyone. I just moved to Ontario from B.C. 2 months ago. I had a grooming shop, doggie daycare and a up-bath there. I have opened up a shop in my new house but I'm having a hard time getting my name out there. I'm so use to having 15-20 dogs a day just for grooming ( 3 groomers and bather dryers and daycare staff) that I'm finding it painfully slow getting started. What types of advertising did you do when you first started? Any help would be great. Starting all over in a new ... Mind your Business Thu, 08 Oct 2009 17:02:17 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/advetising-new-shop-t272.htm#1602 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/advetising-new-shop-t272.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/groom-expo-in-hershey-t268.htm ruffcuts I was just wondering if anyone was interested to go to Hershey for Groom Expo. I would love to find someone to share the driving and possibly a hotel room to lessen the costs. It is on the weekend of September 11-13. I've always wanted to go but every year something prevents me from going. This year I have been planning to go with a friend, and have even booked the hotel, but she has just backed out. If anyone is intersted, please let me know and I can point you in the direction of getting ... Mind your Business Sun, 30 Aug 2009 20:37:22 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/groom-expo-in-hershey-t268.htm#1589 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/groom-expo-in-hershey-t268.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/getting-rid-of-the-hair-t270.htm thh20 Does anyone have any other way of disposing of the fur/hair that accumulates at the end of each day, other than to throw it out? As long as the hair is clean and free of parasites, I'd like to find someone who'd be willing to take it and make clothes with it, or spread it in gardens, or... The city of Toronto won't let me put the hair in the green bin with the other kitchen scraps & such. You'd think pet hair would be biodegradable?? They'll take dirty diapers (thank God! At the rate ... Mind your Business Thu, 17 Sep 2009 20:03:23 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/getting-rid-of-the-hair-t270.htm#1591 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/getting-rid-of-the-hair-t270.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/pricing-for-house-calls-t267.htm thh20 I do a house call for a lady who needs help getting her cat's nails trimmed once a month. She pays me 50$/visit, because she's about half an hour away by car & my husband comes with me & holds the cat. I had another lady call me yesterday and ask if I'd do a house call for the same thing (the clients don't know each other). She lives a block away, and says her cat is polydactyl. How much would be fair to charge? My husband will probably be coming for this one, too... Normally, when ... Mind your Business Sat, 29 Aug 2009 07:31:13 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/pricing-for-house-calls-t267.htm#1587 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/pricing-for-house-calls-t267.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/teeth-cleaning-t256.htm sk9klippery I'm considering offering this option, but i'm worried it will bring out more complaints that we would hope for.]]> Mind your Business Sun, 21 Jun 2009 23:27:57 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/teeth-cleaning-t256.htm#1511 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/teeth-cleaning-t256.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/commission-question-t235.htm Poodlelove Hello, any of you shop owners pay your groomers commission? If so do you take off taxes? Is it just straight commission and they are responsible for their own taxes? Do they get statutory holiday pay? What about vacation pay? If they get paid for statutory holiday pay, how do you base their pay? Everyday income would be different since on commission. I have never had a groomer before, just an assistant and she is leaving in May for maternity leave. I have no help and I cannot find an assistant. ... Mind your Business Mon, 20 Apr 2009 22:41:01 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/commission-question-t235.htm#1435 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/commission-question-t235.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/family-day-how-did-it-affect-your-business-t211.htm sk9klippery I am on the fence regarding family day, not sure if its a yay or nay. I have groomers who wanted to work today but we were afraid to open because of the fines we can get. Plus today would have been a really busy day for grooming i would imagine, nice day, people at home. I've been checking messages which is fine, but its nicer to have someone answer the phone when you call. I do realize that its nice to have mom/dad at home with the kids, but for us business owners, what do you all think about ... Mind your Business Mon, 16 Feb 2009 18:01:46 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/family-day-how-did-it-affect-your-business-t211.htm#1333 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/family-day-how-did-it-affect-your-business-t211.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/when-regular-clients-quit-coming-t208.htm boxerboy What do you do when someone who has been coming to you regularly doesn't make another appointment? I went through my client list the other day and put a check mark beside everyone who only came once or was a regular and hasn't returned. I wouldn't call the one-timers, but what would you do with your regular customers? I don't know if I should call and see if there was a problem. I would feel bad if their dog has passed away. Out of approximately 200 customers, I found six that have quit ... Mind your Business Tue, 10 Feb 2009 18:54:26 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/when-regular-clients-quit-coming-t208.htm#1317 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/when-regular-clients-quit-coming-t208.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/frustrated-by-some-home-groomers-t192.htm sk9klippery NO OFFENSE to anyone who grooms out of there homes!!!! I am frustrated by the amount of home groomers popping up in my neighborhood. In Whitby, grooming out of your house is not allowed by the town, unless you are properly zoned. What frustrates me is that the amount of people who are doing it and aren't getting in trouble for it. These so-called groomers, are charging a lot less than us and in this trying time (we are a GM town), it really hurts my bottom line. I do realize that yes this ... Mind your Business Thu, 08 Jan 2009 00:57:25 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/frustrated-by-some-home-groomers-t192.htm#1171 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/frustrated-by-some-home-groomers-t192.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/warmer-weather-melting-snow-phone-ringing-t207.htm sk9klippery Yippeeeee....I was talking to the girls yesterday at work and they reported that the phone was ringing off the hook!!!! That is great news!!!! I hope that it keeps up this week!!! I hope that everyone's phone will be ringing off the hook!!! Mind your Business Sun, 08 Feb 2009 12:43:05 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/warmer-weather-melting-snow-phone-ringing-t207.htm#1310 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/warmer-weather-melting-snow-phone-ringing-t207.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/pet-edge-t189.htm Admin Does anyone purchase items from Pet Edge? We have in the past but the shipping is a killer. I have heard some people have a P.O. Box in the US where they have the items shipped to and then they pick them up themselves. Is this possible (legal)? I have also heard some people set up their own brokerage, anyone know anything about this. I would love to be able to get some more retail in but prices and shipping do make it difficult. Any thoughts??? Mind your Business Thu, 01 Jan 2009 20:13:03 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/pet-edge-t189.htm#1152 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/pet-edge-t189.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/canada-grooms-t157.htm ruffcuts
If I go I will have to leave my credit card at home!LOL]]> Mind your Business Wed, 29 Oct 2008 14:12:38 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/canada-grooms-t157.htm#925 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/canada-grooms-t157.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/property-taxes-residential-commercial-t205.htm boxerboy I hope someone can help me with this information. I just went on our Property Assessment web site, first time I've every looked at it because I was curious what our new tax assessment was going to be for 2009. I found a section that states if you operate a business from your home you have to notify the assessment office within 7 days of opening. Your property (or I imagine it is the percentage of your property that is used for the business) is then taxed at the commercial rate. It also ... Mind your Business Tue, 27 Jan 2009 20:34:34 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/property-taxes-residential-commercial-t205.htm#1286 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/property-taxes-residential-commercial-t205.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/what-is-your-policy-regarding-cell-phone-use-t201.htm sk9klippery Does anyone have a policy in regards to cell phone use at work. I have IC's, and sometimes i notice that the cell phones are constantly being overused. This drives me nuts, i'm planning a staff meeting where this issue will be addressed so i'm just curious as to what others do in there salons. I don't mind them keeping the cell with them, but i don't want to hear it ringing, nor do i want to hear them talking on it constantly. I realize that some of my groomers have children, so that is how they ... Mind your Business Tue, 20 Jan 2009 12:20:50 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/what-is-your-policy-regarding-cell-phone-use-t201.htm#1242 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/what-is-your-policy-regarding-cell-phone-use-t201.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/just-wanted-to-know-if-you-are-busy-t138.htm bailey Does anybody going to ODGA meeting (and pot luck)?]]> Mind your Business Fri, 05 Sep 2008 00:06:18 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/just-wanted-to-know-if-you-are-busy-t138.htm#812 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/just-wanted-to-know-if-you-are-busy-t138.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/what-is-your-policy-if-t196.htm sk9klippery
It has never happened to me, and i hope this has never happened/s to anyone else.]]> Mind your Business Sat, 17 Jan 2009 12:16:23 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/what-is-your-policy-if-t196.htm#1215 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/what-is-your-policy-if-t196.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/what-is-the-going-rate-for-a-bather-t177.htm sk9klippery I'm just curious what the going rate for a bather is??? Does anyone else have a bather whom they pay hourly? I have one and i've been contemplating a raise but now i'm trying to decide if it is even worth me keeping her. I have to groom an extra 2 dogs a day to pay for her, and when i'm not working its costing me money. Currently she bathes all my dogs, then when i don't have any she bathes the others girls dogs. I've been thinking that if she bathes there dogs then they will take a 10% deduction ... Mind your Business Tue, 16 Dec 2008 03:13:00 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/what-is-the-going-rate-for-a-bather-t177.htm#1101 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/what-is-the-going-rate-for-a-bather-t177.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/tips-t169.htm sk9klippery As a business owner, how many of us actually take our tips at the end of the day? I for one never have, all the girls do but i just leave it in the till. So i got thinking one day, why don't I? So since the middle of October i have, and i've saved up $700. WOW, thats money i never even realized was in the till. So now i take it out everyday, put it away and i'm saving it all for income tax. I hate getting a big bill after tax time, and i never seem to have the money available, so now i do!!! ... Mind your Business Sun, 30 Nov 2008 15:07:28 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/tips-t169.htm#1049 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/tips-t169.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/newsletters-for-your-clients-t168.htm sk9klippery I have been thinking about providing seasonal newsletters for my clients. But i've hit a rut, i'm not sure where to begin when it comes to formatting them. I have lots of ideas for the newsletters, as i have been cutting out articles and saving ideas for years now. Now i want to make this happen , I want it to be visually appealing, so you want to read it. How many of you give out newsletters, and how do you make them? I'd love to see them if you want to share, you can email me at sarafincham@hotmail.com Mind your Business Wed, 26 Nov 2008 17:49:37 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/newsletters-for-your-clients-t168.htm#1045 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/newsletters-for-your-clients-t168.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/teaching-others-to-groom-t130.htm sk9klippery I've been tossing around the idea to start teaching grooming. I've been looking at the pros and cons of doing so and i'm just wondering if anyone else has thought about teaching as well. I can't seem to find any groomers and we're in desperate need of help right now. We can't keep up with the demand and its really frustrating, our older clients are frustrated they can't get an appointment when they want one and new ones just won't wait either!!! (sorry for the rant) I'm just wondering what ... Mind your Business Fri, 01 Aug 2008 00:40:29 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/teaching-others-to-groom-t130.htm#797 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/teaching-others-to-groom-t130.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/stairs-or-ramp-t144.htm Pixie Charm I currently do grooming at the clients home. I will be opening a home based shop out of my basement. My reason being, I do not want my chiwuawua to have a coronary when if he were to see these new animals coming too and fro! I will have a private entry and I am wondering which would be better. Stairs or ramp? With winter coming, I can't help thinking of slippery wet boots and paws! The stairs are right as you open the door and to have the "slip-safe strips" inside might look funny! ... Mind your Business Tue, 23 Sep 2008 22:28:19 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/stairs-or-ramp-t144.htm#841 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/stairs-or-ramp-t144.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/insurance-t87.htm Admin How many of you have liability insurance that covers accident or injury to your grooming clients. Meaning to cover the cost of accident or injury to the pets you groom. Mind your Business Wed, 02 Apr 2008 22:32:22 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/insurance-t87.htm#516 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/insurance-t87.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/are-you-busy-t56.htm sk9klippery Anyone else finding this strange? I'm assuming its all this snow we've having!!!]]> Mind your Business Thu, 14 Feb 2008 00:35:58 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/are-you-busy-t56.htm#306 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/are-you-busy-t56.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/paint-colours-for-shop-t96.htm atlantic44 I was wondering if anyone has information on a good colour to paint a grooming salon/shop? My shop is a pale lavender, is there a better colour on the eyes? I don't have any natural light coming in, just flourescent bulbs. Mind your Business Sat, 26 Apr 2008 01:37:25 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/paint-colours-for-shop-t96.htm#568 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/paint-colours-for-shop-t96.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/full-part-time-help-needed-asap-whitby-ontario-t83.htm sk9klippery sarafincham@hotmail.com
Thanks]]> Mind your Business Fri, 28 Mar 2008 01:53:24 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/full-part-time-help-needed-asap-whitby-ontario-t83.htm#498 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/full-part-time-help-needed-asap-whitby-ontario-t83.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/accountant-t86.htm mjhounds Anyone have an accountant familiar with grooming salons (and reasonably priced) in the GTA that they can recommend? Mind your Business Tue, 01 Apr 2008 20:50:25 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/accountant-t86.htm#511 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/accountant-t86.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/hiring-groomers-t81.htm outback Hello everyone, here i go hiring a groomer ahhhhhhh, my question is what is the going rate is 50% or 60% if they bring on their own customers help???? and does anyone have a contract drawn up Mind your Business Sun, 23 Mar 2008 17:39:09 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/hiring-groomers-t81.htm#490 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/hiring-groomers-t81.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/what-do-you-do-if-you-have-a-no-show-or-a-late-pickup-t64.htm sk9klippery I was wondering what kind of policies you all have for "no shows" or late pickups? We have a handful of clients that are chronic "no shows" or call and cancel the morning of there appointment. Quite often we can fill that appointment spot, but when you have a client that has 3 dogs, it gets irritating. We don't have a policy in place for these people, and i would really like to put one in place, but i'm wondering if it is really worth it. I don't want to tick people off, ... Mind your Business Sat, 01 Mar 2008 21:55:28 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/what-do-you-do-if-you-have-a-no-show-or-a-late-pickup-t64.htm#361 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/what-do-you-do-if-you-have-a-no-show-or-a-late-pickup-t64.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/customer-service-t71.htm atlantic44 Just wondered how you take care of your client list? Do you go through it regularly to see who is a regular client and who only came once? Do you do mail-outs to those who only came once to entice them back? I am going to purchase a computer program and will need to get more information from my clients, so I thought I would use this opportunity to phone everyone and chat. Is this a good idea? I don't want to bother people, but I would also be curious to see if they tell me why they didn't ... Mind your Business Thu, 06 Mar 2008 20:37:51 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/customer-service-t71.htm#417 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/customer-service-t71.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/computer-programs-t52.htm Admin Does anyone use a computer program for booking appointments etc? Mind your Business Sat, 02 Feb 2008 01:14:01 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/computer-programs-t52.htm#275 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/computer-programs-t52.htm http://canadianpetgroomers.forumotion.com/mind-your-business-f12/how-do-you-keep-track-of-your-weekly-appointments-t53.htm sk9klippery I'm wondering what you all are using to keep track of you daily/weekly appointments. One of my groomers husbands, made a book for me, but it is so big and bulky, but it has a space for each groomer. Each girl can put her times where she wants dogs in at. But now that i am expanding, and adding more groomers, so i need to make an addition to the book. We do a lot of dogs in a day, around 25 on average, so i'm just wondering what kind of appointment books you all use? Has anyone tried the Stazko ... Mind your Business Sat, 02 Feb 2008 02:46:17 GMT http://canadianpetgroomers.forumotion.com/mind-your-business-f12/how-do-you-keep-track-of-your-weekly-appointments-t53.htm#280 http://canadianpetgroomers.forumotion.com/mind-your-business-f12/how-do-you-keep-track-of-your-weekly-appointments-t53.htm